Bus Stop Design and Accessibility Guidelines

The Memphis MPO, in partnership with the Memphis Area Transit Authority (MATA), has embarked on a new project that will ultimately lead to improvements in the quality of bus stops in the Greater Memphis Region. A common issue raised by the existing bus riders and heard by the Memphis MPO and MATA has been the current standards of MATA bus stops. Creation of the Guidelines is the first step in the process to ensure that MATA bus stops offer the highest comfort and accessibility for citizens who ride the bus.

This project will:

  1. Study existing bus stops on MATA routes and identify needed improvements to better accommodate needs of citizens.
  2. Develop a manual regarding improvements to existing bus stops. Such improvements could include seating options (incl. accommodation for people with disabilities), signage (including schedules, route information, and maps), lighting, etc.
  3. Develop basic engineering design for different types of bus stops, based on location and usage.
  4. Recommend better placement of bus stops along MATA routes.
  5. Recommend an implementation plan and schedule.

These analyses and recommendations will help MATA improve its existing system as well as better position it for potential future expansion.

  1. Bus Stop Study Presentation - ATAC- Aug 2, 2016
  2. Bus Stop Study Presentation - ETC- Nov 3, 2016
  3. Bus Stop Study Survey Results

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Mailing Address:

125 North Main St., Suite 450

Memphis, TN 38103

Tel: (901) 576.7190 | Fax: (901) 576.7272

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